Cannon Case Study
In Canon’s endeavour to develop a blended approach for their training methods it became apparent that e-learning was to become an essential component of the company’s training future. In the devlopment of Canon’s various online training programs focusing on sales, product knowledge and soft skills the software the software company, Learn2 corporation, have devloped what is now trademarked a ” LearningAgent”. In Canon’s case their Learning Agent is Walter, an interactive character who guides learners through their course modules and provides an interactive interface for the learning program.
The introduction of training programs instructed by Walter have been praised by Cannon as wonderfully successful, and ” extremely inviting for students.” When Developing the training packages Learn2 corporation also ensured the training catered to all learning styles: “The highly modularized courses allow learners to select their preferred learning style. For example, younger sales reps are drawn to interactive game technologies while others might prefer to simply download text. The RoboDemo simulation tool also is employed”
