Synchronous vs. Asynchronous Communication
Synchronous communication is instantaneous or real time communication. It includes communication over telephones, video conferencing and instant messaging. The benefit of synchronous communication is that is provides immediate feedback and response. It also assists in promoting effective communication because there is immediate opportunity to confirm or clarify the intended piece of communication.
Asynchronous communication on the other hand is not instantaneous and not in real time, responses are delayed and communication is based on both the sender and the receiver contributing to the communication in their own time at various intervals. It includes communication, via e-mail, discussion boards and sms. The benefit of asynchronous communication is that it is a flexible communication medium and facilitates communication between parties that previously may have found synchronous communication inconvenient.
