Case Study and a Half!
Organisation 2
An Australian organisation that currently employs 1,000 people in Sydney only – 2 locations, head office in North Sydney – mainly sales and marketing, finance and administration personnel, and Auburn – the factory and distribution centre.
The training function is based in Auburn and is handled mainly by the line managers and supervisors. The Director of HR (based in North Sydney) is very enthusiastic about implementing e-Learning but is concerned about learner readiness. The organisation has a sophisticated HRIS system and the employees have all been trained to access their information in the system. The Director of HR thinks the introduction of an LMS would be the next step in e-Learning implementation strategy but is concerned about the cost.
He has asked you to prepare a report outlining the benefits of purchasing an LMS. However, he has also asked you to outline the value of an LCMS – perhaps it would be better?
There are some key issues to consider in this case study, predominately:
* Learner readiness
* Cost of LMS vs the benefit
* Diversity of learners
* Alternatives to an LMS
* Do they need an LCMS?